GeerGarage

Adam Wise

Renting gear off your peers can raise a lot of questions. Find answers to common questions here.

Frequently asked questions

GeerGarage reviews ensure that gear on our platform is high quality.

How do I know GeerGarage gear will be good?

Learn about how GeerGarage handles rental cancellation.

What is your cancellation policy?

I want to rent a specific brand of item - do you all support this?

Renters

How much money will I earn from a rental?

How do I see my earnings after I lend my gear?

Security deposits ensure your gear is safe.

What if my gear is damaged by a renter?

We price items to ensure consistency and accessibility on GeerGarage.

Why can't I set my own prices?

How do I keep my sleeping bag clean when I lend it out?

How long does it take for my rental earnings to land in my bank account?

How can I repair my gear after lending?

Lenders

How are you addressing COVID19 health risks?

How is the rental price determined?

What is the Stripe payment platform and is my data secured with them?

Learn more about deposit fees for short-term and long-term rentals.

How GeerGarage security deposits work

Learn the different ways you can report an issue to us.

How to report an issue during your rental

General

What type of gear is acceptable?

Consider repair or find a local recycling program

How do I dispose of goods that are past their useful life?

How do I prepare gear for donation?

Questions about donating gear through GeerGarage.

Donations

Contact

How it works

Blog

About us

Find answers and get help from Intercom Support and Community Experts

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